P O L I C I E S
You may purchase with confidence in my shop. Buying handmade jewelry should be stress free and fun. I do everything I can to make your shopping experience simple!
Returns and Exchanges
I don't accept returns, exchanges, or cancellations (unless it is due to an error on my end.) However, please contact me if you have any problems with your order.
Please understand that each piece I create takes a considerable amount of time, and many items are made to order.
The buyer is responsible for providing a correct address.
I am confident you will love your item!
- All major credit/debit cards
TAXES apply if you live in the state of Utah
I provide layaway over a 4 week period. When you reach the 4 week limit, the remaining balance is due. Please contact me for a payment plan. I am happy to work with you so you can get that special piece you have been wanting. Once the item is paid in full, I ship it directly to you.
If for some reason you change your mind and do not want to fulfill the rest of your payments, layaway items are NON-REFUNDABLE. If you choose to opt out, don't fulfill payments as schedule(or not responding) you will loose your layaway item. I will relist the product after a week and a half if you are unresponsive.
I am currently not taking customs. It's not you, it's me! My life is crazy at the moment. But either way please send me a message and I will try and make what you are looking for in my next shop update. I love feedback on what people want me to make!
AlissaTaylorDesigns™ is based out of the USA.
I ship international!
All items are shipped with First Class USPS (insured), 1-3 day USPS Priority Mail (insured), and First Class international (insured). All packages over $20 are insured in the case of a piece getting lost or stolen. All shipping methods include tracking.
Items are shipped within 3-5 business days unless otherwise stated. Customized orders will vary due to ordering supplies that may be needed.
Additional Policies and FAQs
Handmade jewelry does not have the same look as machine made jewelry. There may be slight differences from the pictures shown. Small imperfections happen, but that is what gives handmade jewelry its unique character.
Can I change the length of a bracelet or necklace?
- Yes, please leave me a note at checkout. Sometimes the price may increase if adjustments are dramatic from original piece.
Can I change the size of a ring on your shop that is not my size?
- Sometimes. Please contact me about the ring you would like adjusted with details on size, and I will let you know if it is possible.